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service_cut-offs

Service cut-offs

Users must ensure that data is submitted to Direct Debit within the cut-off times and dates agreed upon for submission. This is to allow Direct Debit sufficient time to ensure that the data is processed and submitted even in the event of major Disaster Recovery even occurring. Any submitted data after the cut-off times indicated will only be processed on a best efforts basis and onward delivery of the data cannot be guaranteed.

EFT Debits

File Upload System

Two day service debits

The two-day service requires the data to reach Direct Debit at least two (2) business days before action date before 12:00.

Same day service debits

The same day value (SDV) service requires the data to reach Direct Debit on action date before 12:00.

Credit cards

The credit card service requires the data to reach Direct Debit on action date before 12:00.

Contract Management System

Two day service debits

The two-day service requires the data to reach Direct Debit at least three (3) business days before action date before 12:00.

Same day service debits

The same day value (SDV) service requires the data to reach Direct Debit at least one (1) business day before action date before 12:00.

API Integrated System

Two day service debits

The two-day service requires the data to reach Direct Debit at two (2) working days before action date before 15:30.

Same day service debits

The same day value (SDV) service requires the data to reach Direct Debit on action on action date before 15:30.

NAEDO Debits

File Upload System

The NAEDO service requires data to reach Direct Debit by 12:00 on action date.

Contract Management System

The NAEDO service requires data to reach Direct Debit at least one (1) working day before action date before 12:00.

API Integrated System

The NAEDO service requires data to reach Direct Debit by 12:00 on action date.

service_cut-offs.txt · Last modified: 2017/08/31 13:22 by Schuzelle Smit