What happens when you try to recover arrears?
The following rules should be adhered to:
The user must get a mandate from the customer before processing additional payments.
Users must update their records timeously to ensure that payments are not processed due to accounts transferred, incorrect account numbers, or other processing errors.
Users must not adjust the value of a transaction in order to recover arrears. Separate debit orders must be submitted for the current payment and for each payment in arrears.
what_happens_to_recovery_of_arrears.txt · Last modified: 2017/08/31 14:08 by Schuzelle van Wyk