User Tools

Site Tools


What happens when you try to recover arrears?

The following rules should be adhered to:

  • The user must get a mandate from the customer before processing additional payments.
  • Users must update their records timeously to ensure that payments are not processed due to accounts transferred, incorrect account numbers, or other processing errors.
  • Users must not adjust the value of a transaction in order to recover arrears. Separate debit orders must be submitted for the current payment and for each payment in arrears.
what_happens_to_recovery_of_arrears.txt · Last modified: 2017/08/31 14:08 by Schuzelle van Wyk