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What happens when you try to recover arrears?

The following rules should be adhered to:

  • The user must get a mandate from the customer before processing additional payments.
  • Users must update their records timeously to ensure that payments are not processed due to accounts transferred, incorrect account numbers, or other processing errors.
  • Users must not adjust the value of a transaction in order to recover arrears. Separate debit orders must be submitted for the current payment and for each payment in arrears.
what-happens-to-recovery-of-arrears.txt · Last modified: 2020/06/05 12:42 by Schuzelle van Wyk