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Trace: • When can a customer dispute an EFT transaction? • what-are-the-minimum-requirements-for-an-electronic-mandate • What are EFT credits? • What are the benefits of using a debit order or direct debit? • List of debit order definitions • List of debit order contract definitions
how-does-my-customer-authenticate-the-mandate

How does my customer authenticate the mandate?

Each bank will have different channels available to authenticate the mandate.

ABSA Bank

  • Message on cellphone (USSD)
  • Banking App
  • Online Banking
  • ATM
  • POS device

Capitec Bank

  • Message on cellphone (USSD)
  • Banking app
  • At branch
  • via Contact Centre (clients needs to phone the centre directly)

FNB

  • Message on cellphone (USSD)
  • Banking app
  • Online Banking
  • ATM
  • POS device

Nedbank

  • Message on cellphone (USSD)
  • Banking app
  • Directly at branch
  • via Contact Centre (clients needs to phone the centre directly)
  • ATM
  • POS device

Standard Bank

  • Message on cellphone (USSD)
  • Banking app
  • Directly at branch
  • via Contact Centre (clients needs to phone the centre directly)
  • ATM
  • POS device

Bank of Athens

  • Message on cellphone (USSD)

Bidvest Bank

  • Message on cellphone (USSD)
  • Online banking

Finbond Mutual Bank

  • Message on cellphone (USSD)
  • Directly at branch
  • via Contact Centre (clients needs to phone the centre directly)

UBank

  • Message on cellphone (USSD)
how-does-my-customer-authenticate-the-mandate.txt · Last modified: 2020/06/05 12:54 by Schuzelle van Wyk

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