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additional-requirements [2019/11/05 13:29] |
additional-requirements [2020/06/05 12:39] Schuzelle van Wyk created |
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+ | ========== | ||
+ | |||
+ | Additional sign up requirements for specific industries to mitigate the risk for unpaids/ | ||
+ | |||
+ | ===== Call Centres ===== | ||
+ | |< 100% >| | ||
+ | ^Specific Requirements^ | ||
+ | |Standard signup requirements | | ||
+ | |Confirmation of membership with the Direct Marketing Association of South Africa (DMA). More information can be obtained here: [[https:// | ||
+ | |Business plan.| | ||
+ | |List of products being sold.| | ||
+ | |All terms and conditions relating to products/ | ||
+ | |Indicate if client is the owner of the products/ | ||
+ | |If the client is not the owner and is reselling the products/ | ||
+ | |Indicate if paper or voice mandate is being used or both.| | ||
+ | |A copy the the document that will be sent to all clients within 21 days of a successful sale.| | ||
+ | |If voice mandates are used the minimum requirements need to be adhered and sample of voice recordings need to be provided to verify this.| | ||
+ | |Proof of their capability to record and retain voice mandates for 7 years, along with full details of system being used.| | ||
+ | |Full detail of quality control process.| | ||
+ | |Complaints policy.| | ||
+ | |Cancellation policy.| | ||
+ | |Indicate how leads are generated, if bought a copy needs to be provided.| | ||
+ | |12 month debit order statistics (successful, | ||
+ | |Go to https:// | ||
+ | |||
+ | |||
+ | ===== Micro Lenders ===== | ||
+ | |< 100% 50% 50% >| | ||
+ | ^Specific Requirements^ | ||
+ | |Standard Signup Requirements | | ||
+ | |Need a well established track record.| | ||
+ | |Proof of registration with the NCR. More information can be obtained here: [[https:// | ||
+ | |12 months collection stats (successful, | ||
+ | |Detail of who the current service provider is.| | ||
+ | |Detail of loan administration system utilised.| | ||
+ | |Proof of capability to do an ITC check on clients. This will include Transunion reports ([[https:// | ||
+ | |A sample of 10 existing mandates.| | ||
+ | |Proof of National loan register registration.| | ||
+ | |Proof of their means connecting with the National Loan System and Credit Bureau.| | ||
+ | |Ability to Affordability checks.| | ||
+ | |Go to https:// | ||
+ | |||
+ | |||
+ | ===== Debt Collectors ===== | ||
+ | |< 100% 50% 50% >| | ||
+ | ^Specific Requirements^ | ||
+ | |Standard Signup Requirements | | ||
+ | |Need a well established track record| | ||
+ | |Proof of registration with the council of debt collectors ([[http:// | ||
+ | |12 Months collection stats (successful, | ||
+ | |Detail of who their current service provider is.| | ||
+ | |10 Samples of mandates.| | ||
+ | |Full detail of source of leads.| | ||
+ | |Repayment terms will be based on the stats provided.| | ||
+ | |Go to https:// | ||
+ | |||
+ | |||
+ | ===== Loan Brokers ===== | ||
+ | |< 100% 50% 50% >| | ||
+ | ^Specific requirements^ | ||
+ | |Standard Signup Requirements| | ||
+ | |12 Months collection stats (successful, | ||
+ | |Detail of who their current service provider is.| | ||
+ | |10 Samples of mandates.| | ||
+ | |Full detail of source of leads.| | ||
+ | |Repayment terms will be based on the stats provided.| | ||
+ | |No companies will be accepted if they don’t have a track record.| | ||
+ | |Go to https:// | ||
+ | |||
+ | |||
+ | ===== Insurance Companies/ | ||
+ | |< 100% 50% 50% >| | ||
+ | ^Specific requirements^ | ||
+ | |Standard Signup Requirements | | ||
+ | |Proof of registration with the Financial Services Board (FSB). More information can be obtained here: [[https:// | ||
+ | |Detail of their underwriters.| | ||
+ | |12 Months collection stats (successful, | ||
+ | |10 Examples of mandates.| | ||
+ | |Repayment terms will be based on the stats given.| | ||
+ | |Go to https:// | ||