User Tools

Site Tools



This shows you the differences between two versions of the page.

Link to this comparison view

what-happens-to-recovery-of-arrears [2020/06/05 12:42] (current)
Schuzelle van Wyk created
Line 1: Line 1:
 +====== What happens when you try to recover arrears? ======
 +The following rules should be adhered to:
 +  * The user must get a mandate from the customer before processing additional payments.
 +  * Users must update their records timeously to ensure that payments are not processed due to accounts transferred, incorrect account numbers, or other processing errors.
 +  * Users must not adjust the value of a transaction in order to recover arrears. Separate debit orders must be submitted for the current payment and for each payment in arrears.
what-happens-to-recovery-of-arrears.txt ยท Last modified: 2020/06/05 12:42 by Schuzelle van Wyk