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accuracy-of-data-provided [2019/11/05 13:07] |
accuracy-of-data-provided [2020/06/05 12:37] (current) Schuzelle van Wyk created |
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+ | ====== Accurate Banking Details ====== | ||
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+ | {{: | ||
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+ | Users must ensure that the account numbers and/or credit card numbers used are accurate and belong to the intended beneficiary, | ||
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+ | === Check Digit Validation (CDV)=== | ||
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+ | Direct Debit' | ||
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+ | === Account Verification Service (AVS)=== | ||
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+ | The Account Verification Service verifies whether the banking details belong to the individual/ | ||
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+ | === Incorrect account and/or branch account numbers will be handled as follows=== | ||
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+ | * If the error is detected by account holder' | ||
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+ | * If a credit is paid to the incorrect account as a result of an incorrect account number being submitted, the User can request Direct Debit to assist with the recovery of the amount involved. Direct Debit is not under any obligation to assist beyond supplying the name and address of the person who was paid in error. The User must then seek recourse from the party concerned. | ||
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+ | * Users may not generate debit transactions to reverse a credit transaction or visa versa. | ||
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